Healthcare Collections & Billing Manager – dlemaire@cfstaffing.com

Healthcare Collections & Billing Manager – dlemaire@cfstaffing.com

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JOB SUMMARY
Supervises billing and collection staff and oversees the day-to-day operations of billing and collection departments.
ESSENTIAL FUNCTIONS AND DUTIES
  • Supervises billing and collection staff and expedites the day-to-day operations of both departments.
  • Continuously evaluates workflows for billing and collection departments. Recommends and initiates improvements as identified.
  • Develops and maintains policy and procedure documents for billing and collection functions.
  • Works with operations to collaborate on business policies, procedure, objectives, and problem solving.
  • Monitors, documents, and provides feedback to staff on performance and contribution. Administer performance plan and/or disciplinary action as needed.
  • Motivates staff to perform at optimum levels and creates a positive and productive work environment.
  • Ensures practices are in compliance with HIPAA and all other regulatory rules and regulations.
  • Responsible for staffing processes to include recruiting, interviewing, hiring, new employee orientation, and training for billing and collection departments.
  • Prepares, analyzes and interprets daily, weekly, and monthly billing reports for management use. Makes recommendations for group performance improvements based on information from reports.
MINIMUM QUALIFICATIONS
Education:
  • Required: High school diploma or equivalent. Undergraduate degree preferred but will substitute experience in lieu of degree.
Experience:
  • Required: Two or more years of accounts receivable leadership experience in healthcare industry.

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