Supervises billing and collection staff and oversees the day-to-day operations of billing and collection departments.
ESSENTIAL FUNCTIONS AND DUTIES
Supervises billing and collection staff and expedites the day-to-day operations of both departments.
Continuously evaluates workflows for billing and collection departments. Recommends and initiates improvements as identified.
Develops and maintains policy and procedure documents for billing and collection functions.
Works with operations to collaborate on business policies, procedure, objectives, and problem solving.
Monitors, documents, and provides feedback to staff on performance and contribution. Administer performance plan and/or disciplinary action as needed.
Motivates staff to perform at optimum levels and creates a positive and productive work environment.
Ensures practices are in compliance with HIPAA and all other regulatory rules and regulations.
Responsible for staffing processes to include recruiting, interviewing, hiring, new employee orientation, and training for billing and collection departments.
Prepares, analyzes and interprets daily, weekly, and monthly billing reports for management use. Makes recommendations for group performance improvements based on information from reports.
MINIMUM QUALIFICATIONS
Education:
Required: High school diploma or equivalent. Undergraduate degree preferred but will substitute experience in lieu of degree.
Experience:
Required: Two or more years of accounts receivable leadership experience in healthcare industry.