Communication of the vision for the project to the users in the functional area.
Communication regarding how the system will suit their role and / or meet their needs.
Owns business processes and data within the function required to effectively run business with a focus on implementation of ongoing process oversight, and process improvement.
Implementation at the site of the key KPIs and reporting within the functional area.
Maintain adherence to the global design principles
Responsible for maintaining and monitoring end-to-end process.
Participation in the review of process or application changes within the functional area. Utilize lean, PIMS, and standard work to create more efficient processes.
Active role in site Kick off , FIT GAP sessions and Implementation.
Works in a team environment with SAP IT Resources to ensure delivery of a cohesive system design and business process design.
Provide input for gap analysis, process standardization and optimization.
Accountable for ensuring alignment with data harmonization.
Maintenance of business process flows and documentation.
Participates in all system/process testing cycles.
Acts as a liaison for communication with the business and IT resources for their functional area.
Assists in business transition activities before and during Go Live by helping with the delivery of vital communications e.g. user analysis, training scheduling.
Assists in the identification of site key users.
Conducts key user and user training supported by SAP analysts as a Regional Business Expert and Regional “Super” User.
Go live and post go live on-site support.
Act as first step in user escalation of issues.
Identification of training issues for their area.
Liaison with Change Manager over training & change management issues.
Testing of future enhancements.
Ongoing coaching and support for site key users.
Proficient operating as part of a team organizing and executing large scale projects from vision through implementation.
Strong verbal and written communications skills (Local languages TBD), with an ability to express complex business concepts in technical terms.
Strong analytical, problem solving, and conceptual skills.
Strong interpersonal skills; ability to work well on cross functional project teams and foster team commitment to tasks.
Conceptual knowledge of information technologies and methodologies.
Experience in the industry or in a production/service environment similar to that of the employer is preferred.
Knowledge of project management techniques and cross functional experience.
Willing to travel 40% or greater is required. Travel to foreign countries may be required.
Comfortable presenting to small and large audiences.
Effectively conveys strategic vision.
Experience working on transactional lean and business process improvement projects
Experience working effectively across multiple levels of the organization
Experience working across multiple cultures and time zones
Planning (workshops, meetings)