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You spent hours researching, cramming, and planning for the interview. You practiced hundreds of behavioral based questions and spent a much-needed vacation day interviewing. Yes, the hard part may be over, but there is still a critical step left in the process — the thank you note.
Although many see a follow-up email as a formality, a CareerBuilder survey revealed that 22 percent of managers said they were less likely to hire a candidate if they didn’t send a thank you note.
I don’t consider myself “The” subject matter expert, however, I’ve spent the past five years in executive search, HR and talent management. I’ve had the opportunity to coach hundreds of candidates on post-interview communications and I’ve definitely received a few. Here are some best practices that I’ve picked up along the way.
Follow the usual email etiquette
Write a subject line that’s meaningful and reflective of what’s inside. Be succinct and professional. Use appropriate salutations and a complimentary close. Even though you’ve built some rapport through the interview, now’s not the time to let down your guard and be casual or comical — unless the organization’s culture encourages it. Remember, everyone expects you to be on your best behavior during the interviewing process. If there is even a shred of doubt or concern regarding your professionalism, managers assume it will magnify once you start.
Get the timing right
It’s best to send a thank you note within 24 hours of your interview. That way, you’re still on the minds of your interviewers and it’s easier for you to remember important details from your conversations. However, I would recommend that it’s a little longer than the first hour afterward. Although some may appreciate the enthusiasm, an immediate email can come across as desperate.
Show genuine appreciation
Open up the note with a thank you. But, make sure it’s sincere and authentic. A generic thank you will bolster a generic response. Show that you paid attention and care about the time they spent by mentioning specifics and highlighting details that you appreciated. It’s easy to make a mistake by being too brief when it comes to showing gratitude and too detailed when it comes to selling our backgrounds.
When you have a collection of business cards, it’s tempting to write a universal email and blind copy everyone involved. I get it. It’s much more efficient. But, I have seen people compare and analyze emails from candidates, and they’re not too impressed when they see how little effort went into the process. Taking the time to personalize your emails speaks to your interest in the position, your respect of each person involved, and leaves a positive impression.
Reiterate your interest
Job descriptions are often vague and generalized. After interviewing, you now have a better understanding of the position and a glimpse into the company’s culture. It’s important to recall this added detail and reiterate that you’re still excited, qualified, and interested in pursuing the opportunity. Make sure that you don’t leave any doubts in the minds of your interviewers.
Although I can never say that I’ve seen someone get a job because of their thank you note, I’ve definitely witnessed people unintentionally wreck their chances by not taking it seriously. These tips will ensure your thank you note is seen as a tribute to your personal brand and not a detriment.
(Sample Thank You Note)
Subject: Thank you, John! (Executive Recruiter Interview)
John Doe –
I wanted to express my sincerest appreciation for the time you devoted to learning more about my background as well as for the insights that you shared.
In addition to the clarification that you provided on the role, I was specifically excited to learn that ABC Company places a large emphasis on team collaboration. I believe that fostering an inclusive, team-based approach is essential to leveraging diversity and spurring innovation. Also, I was thrilled to hear that your team leverages “unique software.” I have “X” years of experience using this program and feel confident that I could hit the ground running.
After reviewing the “Executive Recruiter” position with you, I am even more enthusiastic about the prospect of joining ABC Company. Should you have any additional questions regarding my background, please do not hesitate to contact me.
Have a great week,