Client Billing

Essential Functions:

• Perform duties related to client billing invoice processing utilizing computerized client billing software packages within established billing guidelines; review and make necessary corrections on proformas and prebills; generate invoice that is submitted to clients for payment
• Set up and maintenance of client matter rates and cost exceptions as directed by billing lawyer
• Disseminate and process monthly proformas for the Houston Office and run reports as requested by lawyers and staff
• Set up and maintenance of client records for electronic invoice submission
• Transmit and resolve issues that arise from electronic invoice process
• Maintain client/matter addresses, rates, templates in client billing system
• Provide monthly estimates to clients and billing lawyers as requested
• Assist lawyers with report requests regarding client billing activities and history
• Prepare departmental reports as requested by management
• Provide backup support for other billers in the department
• Respond to questions, problems and special requests from lawyers, paralegals and secretaries
• Backup for the upload and reconciliation of daily timekeeper work records from time entry system into the client billing software

Requirements:

• High school diploma required; some college business related courses preferred; basic knowledge of accounting principles and understanding of internal controls is required; Elite Enterprise billing system experience is preferred
• Approximately three to five years of on the job experience necessary in a legal/professional services environment; must be detail oriented and accurate
• Minimum of one to two years of “hands on” electronic e-billing experience in a professional services environment is required
• Strong proficiency in Microsoft Office applications, including Word and Outlook
• Advanced proficiency in Microsoft Excel
• Excellent oral and written communication skills
• Ability to read, comprehend and follow instructions
• Ability to respond to requests requiring analysis of client billing histories and other basic financial analyses
• Ability to work independently and with a team
• Must be flexible and willing to accept changes in billing assignments as necessary
• Ability to use independent judgment and maintain confidential information
• Strong service orientation and an ability to establish and maintain effective working relationships with peers, office and firm management, and outside business partners
• Ability to use critique of work to improve performance