Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Supervise credit and collection activities at Corporate and in the field.
- Conducts credit investigations and collecting delinquent accounts of customers.
- Investigating and verifying financial status and reputation of prospective customers applying for credit, preparing documents to substantiate findings, and recommending rejection or approval of applications.
- Establishes credit limitations on customer accounts and handles special credit arrangements and deviations from standard terms of payment.
- Establishes and updates customers’ credit activities.
- Assists in determining the appropriate allowance for doubtful accounts
- Reviews collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures.
- Audits delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad debt status to account.
- Reviews accounts receivable detail on a daily basis and takes prompt action to investigate and clear past due invoices, deductions, unidentified and unapplied cash.
- Supplies information to and works with the field controller and project administrators to accelerate the payment schedule of slow paying customers.
- Gathers analyzes customer credit and financial information as defined by corporate credit policy to safeguard company assets and minimize risk associated with extending open credit terms. Utilizes Dunn & Bradstreet and /or other sources to analyze credit terms and risk.
- Reviews new orders and blocked order, conducts credit investigations as required and takes appropriate action based on customers’ credit status.
- Prepares monthly reversal package or accounts receivable trends and metrics.
- Apply cash received from lockbox or ACH payments to (lower tier) customer accounts in Oracle, including customer inquiries for deductions and unidentified cash as well as retrieval and distribution of support documentation (i.e. check copies, remittance details, etc.).
- Resolve customer deductions and payment discrepancies.
- Apply wire transfer payments received.
- Contact customers to investigate deductions or undocumented payments.
- Provide customers with correct wire transfer payment instructions.
- Special projects and customer visits as assigned by management.
- Submit delinquent accounts to in-house legal or outside agency for collection and/or initiates contractor liens.
- Assist management in the formulation of credit policies.
Supervisory Responsibilities
Credit and collection analyst at corporate and in the field
Education and/or Experience
Business degree with a minimum of five years of experience serving as manager or supervisor of credit and collections department for a major corporation with multiple field offices. Experience with percentage of completion contracts desirable, but not required
Diane Delgado LeMaire | Senior Managing Director, Accounting & Finance Recruiting | Creative Financial Staffing, a division of Fitts, Roberts CPA Firm | 5718 Westheimer Suite 800 | Houston, TX 77057 | 713-260-5238 | dcd@fittsroberts.com| Blog| Twitter| LinkedIn